Right of occupancy
The right of occupancy at TOAS requires full-time studies at higher educational units in Tampere (or nearby municipality). The studies must be full-time and lead to a degree. The minimum requirement is 20 ECTS credits in a calendar year (January-December). We review the right of occupancy regularly and those who have got the revision form must provide an academic transcript of their studies. After graduation the right of occupancy continues in the current apartment for one year.
Free Internet
A free of charge Internet connection of 200 Mbit/s (actual range of variation in brackets 80-200 Mbit/s) is available for all TOAS tenants. The network is intended for studying, communication and leisure use and offers a broadband connection comparable to commercial connections. The connection is open and ready to use in the apartment as soon as you move in. Starting from July 1, 2025, separate registration is no longer required and the connection doesn’t need to be terminated when moving out.
Most TOAS locations have an Ethernet connection, so you only need a network cable to use the connection. You will need your own network cable.
In some locations, the broadband connection requires a cable modem *. With the change in internet speed, aparments may have old VDSL modems. A new free cable modem must be picked up from Telia, which can be connected via the TV plug.
Cable modem connection instructions. When you move out, you must leave the cable modem in the apartment.
TOAS does not provide a router for the Ethernet locations. If you wish to have WiFi, please bring your own Ethernet router. Please note that each studio and family apartment has one active internet socket. In case the tenant wants to change it, it will cost 50€ (may be ordered by email to isannointi(at)toas.fi).
*Modem needed in locations Vanha Domus B-E, Ankkari, Kanjoni, Veikkolat, Lukonlysti, Lukonkruuti, Leenanlinna and Kaisanpirtit.
By signing the tenancy agreement, you also agree to follow the internet’s usage instructions.
Problems with the Internet?
General problems with the connection and fault reports, local network charge or mobile call charge.
- Telia customer service 0200 11611 (mcc/lnc)
Facility Usage Fees
Single person facility usage fee 23 €/month, family apartment and two people in a studio facility usage fee 35 €/month.
The facility usage fee includes electricity and it is not charged in locations where the tenants have to conclude their own electricity contract with an electricity supplier.
Water billing
In TOAS Janka, Pappila, Männikkö, Kauppi, Lumipuu, Rauhaniemi 32, Hippos and Vanha Domus A-house locations, water billing is done per apartment according to consumption. Shared apartment tenants and residents of Hippos community studios have a fixed monthly water fee of 15 e, as consumption monitoring per resident is not possible in these apartments.
Laundry and sauna shifts
Use of the sauna and laundry is always free for tenants. However, they must be booked in advance with a limited number of shifts per week / tenant. Shifts are made on TOASbooking or in One4All (in the locations that have it in use). Note! The saunas and their doors close at 10 pm. There may be location-specific exceptions for common sauna shifts.
Tenants of TOAS sign in via myTOAS. Temporary tenants and subtenants receive personal credentials for TOASbooking once the agreements have been delivered to TOAS and accepted.
myTOAS – Tenant’s Portal
myTOAS is a platform for tenants to find their tenancy agreement, rental invoices, payment information and location information. At myTOAS you can make laundry and sauna reservations via TOASbooking.
To register as a user, you need to have a valid tenancy agreement. When registering, please choose the tab TUPAS (digital authentication method) and fill in the required bank information. After that you can create a user ID and password for the service to use for logging in. Note! myTOAS is the online portal for the tenants of TOAS. If you don’t have a tenancy agreement, you may follow your application here.
myTOAS - Learn MoreThe user ID must be a valid email address as the verification email will be sent to that email address.
TOAS Gyms
Tenants may use the TOAS gyms free of charge if one has been indicated at the location. Register as a user at the TOAS office (excl. tenants of Tuulanhovi and Mikontalo who can enter with their own key). The registration is valid until the end of the tenancy agreement at the particular location. The registration is personal; however, all tenants in the same apartment may register. Gyms are open daily from 7am to 10pm. Have a good workout!
Tenants of TOAS may use the gyms according to the list below:
Domus (TOAS Uusi Domus, Pellervonkatu 9)
Locations in Kaleva and 160, 180, 217, 350, 960
Lapinkaari (TOAS Lapinkaari, Lapinkaari 1)
120, 130, 135, 145, 150, 170, 175, 190, 195, 205, 970
Mikkis (TOAS Mikontalo, Insinöörinkatu 60)
401, 420, 410, 411, 412, 480
Tuulanhovi (TOAS Tuulanhovi, Vaajakatu 5)
440
Janka (TOAS Janka, Resiinankatu 4)
At the moment only for Janka location’s residents
Keys
Tenants are responsible for their keys, also for their children’s keys and spare keys. Keys must be stored safely, e.g. name and address may not appear together with the keys. In case keys are lost during tenancy, the tenant must inform TOAS immediately. TOAS has the right to charge the tenant for lost keys and for changing the locks.
Forgot Your Key?
During the housing office’s opening hours, you can borrow a spare key free of charge. At other times, call the maintenance company’s 24-hour service. The maintenance company charges a fee for opening the door according to its valid price list. Be prepared to prove your identity! The maintenance company’s contact information can be found close to the entrance of your building and also on our website in the location’s page.
Check our opening hours