Right of occupancy

The right of occupancy at TOAS requires full-time studies at higher educational units in Tampere (or nearby municipality). The studies must be full-time and lead to a degree. The minimum requirement is 20 ECTS credits in a calendar year (January-December). We review the right of occupancy regularly and those who have got the revision form must provide an academic transcript of their studies. After graduation the right of occupancy continues in the current apartment for one year.

Free Internet

A free of charge Internet connection of 200 Mbit/s (actual range of variation in brackets 80-200 Mbit/s) is available for all TOAS tenants. The network is intended for studying, communication and leisure use and offers a broadband connection comparable to commercial connections. Using the internet is free of charge but requires a registration to the service provider Telia. You can also leave a contact request and they will call you and open the internet connection. When moving out, make sure you cancel the internet connection by calling to the same number.

Most TOAS locations have an Ethernet connection, so you only need a network cable to use the connection. You will need your own network cable.

In some locations, the broadband connection requires a cable modem *. With the change in internet speed, aparments may have old VDSL modems. A new free cable modem must be picked up from Telia, which can be connected via the TV plug. Read more about the Internet connection at your cable modem location.
Cable modem connection instructions. When you move out, you must leave the cable modem in the apartment.

In locations where modem is needed, the Telia portal (Minun Telia) cannot be used. When doing the registration to Telia you must call their customer service: 0200 11611  (mcc/lnc)

TOAS does not provide a router for the Ethernet locations. If you wish to have WiFi, please bring your own router. Please note that each studio and family apartment has one active internet socket. In case the tenant wants to change it, it will cost 50€ (may be ordered by email to isannointi(at)toas.fi).

*Modem needed  in locations Vanha Domus B-E, Ankkari, Kanjoni, Veikkolat, Lukonlysti, Lukonkruuti, Leenanlinna and Kaisanpirtit. Rauhaniemi and Tuulanhovi have some apartments with cable modem connection, others with VDSL connection.

Problems with the Internet?

General problems with the connection and fault reports, local network charge or mobile call charge.

• Telia customer service 0200 11611  (mcc/lnc)

Facility Usage Fees

Single person facility usage fee 23 €/month, family apartment and two people in a studio facility usage fee 35 €/month.

The facility usage fee includes electricity and it is not charged in locations where the tenants have to conclude their own electricity contract with an electricity supplier.

Water billing

In TOAS Janka, Pappila, Männikkö, Kauppi, Lumipuu, Rauhaniemi 32, Hippos and Vanha Domus A-house locations, water billing is done per apartment according to consumption. Shared apartment tenants and residents of Hippos community studios have a fixed monthly water fee of 15 e, as consumption monitoring per resident is not possible in these apartments.

Laundry and sauna shifts

Use of the sauna and laundry is always free for tenants. However, they must be booked in advance with a limited number of shifts per week / tenant. Shifts are made on TOASbooking. Note! The saunas and their doors close at 10 pm. There may be location-specific exceptions for common sauna shifts.

Tenants of TOAS sign in via myTOAS. Temporary tenants and subtenants receive personal credentials for TOASbooking once the agreements have been delivered to TOAS and accepted.

myTOAS – Tenant’s Portal

myTOAS is a platform for tenants to find their tenancy agreement, rental invoices, payment information and location information. At myTOAS you can make laundry and sauna reservations via TOASbooking.

To register as a user, you need to have a valid tenancy agreement. When registering, please choose the tab TUPAS (digital authentication method) and fill in the required bank information. After that you can create a user ID and password for the service to use for logging in. Note! myTOAS is the online portal for the tenants of TOAS. If you don’t have a tenancy agreement, you may follow your application here.

The user ID must be a valid email address as the verification email will be sent to that email address.

myTOAS - Learn More

TOAS Gyms

Tenants may use the TOAS gyms free of charge if one has been indicated at the location. Register as a user at the TOAS office (excl. tenants of Tuulanhovi and Mikontalo who can enter with their own key). The registration is valid until the end of the tenancy agreement at the particular location. The registration is personal; however, all tenants in the same apartment may register. Gyms are open daily from 7am to 10pm. Have a good workout!

Tenants of TOAS may use the gyms according to the list below:

Domus (TOAS Uusi Domus, Pellervonkatu 9)
Locations in Kaleva and 160, 180, 217, 350, 960

Lapinkaari (TOAS Lapinkaari, Lapinkaari 1)
120, 130, 135, 145, 150, 170, 175, 190, 195, 205, 970

Mikkis (TOAS Mikontalo, Insinöörinkatu 60)
401, 420, 410, 411, 412, 480

Tuulanhovi (TOAS Tuulanhovi, Vaajakatu 5)
440

Janka (TOAS Janka, Resiinankatu 4)
At the moment only for Janka location’s residents

Keys

Tenants are responsible for their keys, also for their children’s keys and spare keys. Keys must be stored safely, e.g. name and address may not appear together with the keys. In case keys are lost during tenancy, the tenant must inform TOAS immediately. TOAS has the right to charge the tenant for lost keys and for changing the locks.