During Your Time in the Queue
- You can modify the application as much as you want: delete locations or add them later to your application.
- If you add a new location to your application, you will be placed in the queue according to the date when the application was originally submitted.
- If you wish to modify your application, do not submit a new application (it will replace your original application and you will start queuing from the beginning).
- Your position in the queue is determined by the date the application was registered in the TOAS system.
The application is Valid for Three Months at a Time
Please note that the waiting time varies a lot in different areas and in different locations. If you do not renew your application before the expiration date, it will expire on its own and you will be removed from the queue. Expired applications will not be returned to the queue.
Follow up Your Application
Register with TUPAS (Finnish online bank credentials) and then a user ID and password for signing in. Please check with your bank that you can use your bank credentials for identification. If you do not have the required bank credentials, please contact TOAS for further information. If you already have a valid tenancy agreement with TOAS, you may follow up your applications online at myTOAS. The Tupas authentication service is the most common method for secure online identification.
Follow up and edit your application (without a current rental agreement with TOAS)
Next Up: Receiving the Offer
Follow up and edit your application (when you already have a rental agreement with TOAS)
Application on Hold
You may request TOAS to put your application on hold for a justified reason such as exchange studies, an internship related to your studies or military or civil service. You must ask for it immediately when the reason has been confirmed, e.g. before your exchange semester starts. You must present a certificate on the reason for putting your application on hold. A summer job is not considered a justified reason.
Your application will continue to be in the queue as normal, but you will not receive an offer while it is on hold.
You cannot follow the application online or modify it before the application has been activated again. It can be on hold only temporarily but no longer than at the end of your exchange studies/internship/military service. Remember to ask TOAS office to activate your application before the expiration date.