Termination of Tenancy
- Terminate your tenancy agreement in MyTOAS or send the giving notice form by email to asuntotoimisto@toas.fi
- The giving notice must be send to TOAS at least one calendar month before moving out. For example, if you terminate your tenancy agreement during April, it will end at the end of May.
- If there is more than one tenant on the tenancy agreement, each tenant must submit their own giving notice in myTOAS or sign on the same giving notice form. If you do not receive a confirmation message regarding your termination, please contact the housing office immediately.
- There is no one calendar month giving notice time for internal transfers within TOAS (excluding quickly available apartments). Giving notice with less than one calendar month’s notice is only possible by using a giving notice form.
- Parking space agreements must be terminated in eParking. After the agreement ends, the parking key and any other access or parking permits must be returned to the TOAS housing office by 12:00 noon on the first working day following the end of the agreement.
- A separate invoice will be charged for any keys and/or permits that are not returned on time.
- Your security deposit will be refunded during the month following the end of the agreement, provided that the apartment and all responsibilities related to the tenancy are in order.
Moving Out
Reading these instructions before you move out will help make the process easy and stress-free.
On this page, you will find information about cleaning your apartment, the apartment inspection, returning your keys, and other important things to remember when moving out.
You will receive a link to the instructions by email and text message about one month before you move out. Do the cleaning tasks to avoid extra charges and make your move-out process smooth and easy.
- Move-out cleaning
Clean your apartment carefully by following the instructions. - Apartment inspection
Learn how the apartment inspection works before you move out. - Returning keys
Check where and when you need to return your keys.
Final Cleaning
Clean your apartment carefully before you move out. Start cleaning early so that you have enough time to finish everything.
The digital move-out cleaning tasklist includes videos and step-by-step instructions. It explains what needs to be cleaned and how to clean it. By following the guide, you can help ensure that the apartment passes the inspection and avoid extra cleaning charges.
You will receive a link to the digital move-out cleaning tasklist about one month before your moving-out date.
If you wish, you can also read the old final cleaning instructions, which is an older version of the current digital tasklist.
Apartment Inspection
Apartments are inspected on the moving-out day between 8:00 and 16:00. The moving-out day is the first working day of the month following the end of the tenancy agreement. (For example, if your tenancy agreement ends at the end of July, the inspection day in 2026 is 3 August 2026.)
- Your belongings must be packed, and the apartment must be clean and ready for the next tenant on the morning of the moving-out day.
- The moving-out day is only intended for moving your belongings and doing any final quick cleaning.
- For the final inspection the apartments are entered with the master key.
- If the apartment is not properly cleaned or is otherwise not in acceptable condition, cleaning and repair costs will be charged according to the price list. If the common areas of a shared apartment are not clean, the cleaning costs will be charged to all tenants of the apartment.
- The new tenant can collect their keys from 7:00 a.m. on the moving-out day and may begin moving in immediately. Please leave enough space for the new tenant’s belongings, at least half of the apartment’s floor area.
Returning Keys
- Return your apartment keys and any parking-related keys or access permits in an envelope to the key return box next to the TOAS office (Uimalankatu 1) at the latest on your moving-out day.
- Write the name of the tenant moving out and the apartment address on the envelope.
- Envelopes are available in our customer service lobby (2nd floor).
- For unreturned and late returned keys and/or parking permissions a separate fee will be charged.
- If tenant has made extra copies of the keys, TOAS may change the lock to the apartment and charge the tenant moving out.
- Don’t leave the keys in the apartment. It is not recommended to send the keys to TOAS via mail.
You can also hand the keys directly to the new tenant by using a key transfer agreement. Send the completed agreement to TOAS by email at asuntotoimisto@toas.fi according to the instructions on the form.
Before You Move Out, Remember to Also
- Cancel any recurring rent payment in your online bank.
- Terminate your parking space agreement in eParking.
- Submit a change of address notification.
- If you have agreed in writing with the new tenant that, for example, a washing machine (or any other personal item not provided by TOAS) will remain in the apartment, please inform TOAS well before your moving-out day.
- If you have installed a dishwasher, it is your responsibility to cap the water connection with a brass cap and reinstall the cabinet. If you agree with the new tenant that the dishwasher (or any other personal item not provided by TOAS) will remain in the apartment, please inform TOAS in writing well in advance by email at isannointi@toas.fi.
Earn a Movie Ticket
- If your tenancy agreement ends on the last day of the current month, your apartment is in good condition and cleaned according to TOAS instructions, and you return all keys provided by TOAS by the 25th of the month at the latest, TOAS will reward you with a Finnkino e-movie ticket.
- The movie ticket will be sent to eligible tenants at the end of the month following the end of their tenancy agreement.
- When you return your keys, the apartment is handed back to TOAS, even though your rent payment obligation continues until the end of the month.
- Returning your keys early does not entitle you to a rent refund or discount.
- After the keys have been returned, TOAS will inspect the apartment.
Make cleaning the apartment fun!
Try the TOAS cleaning game to see how well you remember all the places that need to be cleaned regularly, especially when moving out.
Just choose the right cleaning tool and detergent – and then clean! Cleaning your own apartment will be smoother after this.
