Instructions for moving in day January 3rd

Moving day is Monday 3 January. Please note the following when you come to pick up the keys:

  • TOAS office is open 8.15 am – 3.30 pm. The office has face-to-face service only in matters related to picking up the keys. If you need a storage cage or a parking space, please take care of inquiries and reservations in advance.
  • Only a limited amount of clients are allowed in the office at the same time so be prepared to queue outside the office.
  • Don’t come if you are sick or even with mild symptoms -> write a letter of authorization for someone else (sample printable at www.toas.fi)
  • return your keys in an envelope with your name and TOAS address written on it to the drop box next to the office door
  • key transfer agreements to TOAS office by email or to the drop box next to the office door
  • Matters related to the condition / inspections of the apartment can be sent to the Property Maintenance Department via e-mail: isannointi@toas.fi or by calling 0800 95560 (dial 3)
  • phone and email are exceptionally open from 8.15 am to 3.30 pm

If you are a degree student already living in Finland we recommend that you pick up your keys between 8.15 am and 10 am as the international student key pick ups start from 10 am.

Thank you for your cooperation and good luck with your move!