TOASnet is a free of charge Internet connection available for all TOAS tenants. In most of TOAS locations, the connection is an Ethernet connection. Tenants must have their own network cable. The speed of the Ethernet connection is 100/100 Mbit/s*. In some locations the connection is VDSL2 which requires a modem. The modem can be found in the apartment/room. The locations with VDSL2 connection are 200 (blocks B–E), 205, 260, 460, 495, 496, 510, 520, 610, 730.
TOAS does not provide a router for the Ethernet locations. Should the tenants wish to have their own WIFI, they need to buy the service router themselves. In location 155 TOASnet is only WIFI. Tenants of the location 155 will receive their username and password at TOAS office.
Registration to TOASnet
TOASnet is free of charge but requires a registration to the service provider Sonera.
It can be made by calling to the Sonera customer service number: 0800 133 133 (free of charge when calling from a Finnish phone number). When moving out, the tenant must terminate the internet connection by calling to the same number. More information on the registration here.
Problems with the internet?
- General problems with the connection: Sonera customer service 0200 11611 (local network charge/mobile call charge)
- Fault reports: Sonera technical customer service 02 0206 90101 (local network charge/mobile call charge)
Information and guidance is also provided by Helpson helpdesk 0200 600 630 (local network charge/mobile call charge).
* 100/100 Mbit/s except for locations City, Vanha Domus B-E, Rauhaniemi, Ankkari, Kanjoni, Veikkolat, Lukonlysti, Lukonkruuti, Leenanlinna and Kaisanpirtit.