Ending your tenancy agreement and moving out
The tenancy agreements are open ended, if not stated otherwise on the agreement. When a tenant gives notice the notice period is one (1) calendar month (Act on Residential Leases). The one month period is calculated from the last day of the month in which notice was given (e.g. if you wish your agreement to end on April 30th, you must give notice at the latest on March 31st).
The tenancy agreement may also be fixed-term. The agreement will end as assigned on the agreement. Note that fixed-term agreements cannot be ended before the assigned ending date!
The giving notice
The giving notice can be done in person at the TOAS office, or by delivering the giving notice form to TOAS office. The form must be filled in correctly and signed by all tenants. The form may be sent to TOAS by mail or email. Note that you cannot give notice to the agreement on phone!
All tenants of a family flat must sign the giving notice. The giving notice will be confirmed only once all tenants have signed it.
Remember to terminate your TOASnet by calling to Telia customer service 0200 11611.
Returning the keys
The key must always be returned to TOAS office after your tenancy agreement has ended. The deadline to return the keys is the moving day, which the first working day after your agreement has ended. E.g. If your agreement ends on March 31st, the key must be returned on April 1st. If the moving day is a Saturday, Sunday or a public holiday, the moving day is the next working day.
You can return the keys also outside TOAS office hours. Put the keys in an envelope and write your name and your old TOAS address on the envelope. Leave the envelope in the box next to the TOAS office door. Do not leave the keys in the apartment. If the maintenance company has to get the keys from the apartment, the tenant will be charged for this. It is not recommended to send the keys to TOAS via post. If the keys are lost in the mail system, the tenant is responsible for the charges caused.
If a new tenant of your apartment contacts you, you can also give the keys directly to him/her. In this case you must fill in the key transfer agreement with the new tenant. The form must be delivered to TOAS office at the latest on the moving day. Please note that when taking the keys directly from the previous tenant, you accept the cleanliness of the apartment. That is, TOAS will not clean the apartment afterwards if you have already taken the keys beforehand and moved in.
If the keys are returned late, the tenant moving out will be charged for it. If the tenant does not return all keys or has made extra copies of the keys, TOAS may change the lock of the apartment and charge the tenant moving out.
It is the tenant’s responsibility to clean the apartment before moving out. To make sure the cleanliness meets the TOAS requirements, read our instructions for the final cleaning.
TOAS will always do a final inspection, when a tenant moves out. Studios and family apartments are inspected normally on the moving day (first working day following the end of the tenancy). If the cleanliness and condition of the apartment do not correspond to the TOAS requirements, costs for cleaning/repair work will be charged of the vacating tenants.
Final inspections to shared apartments are performed during the last month of tenancy, starting from the 15th of the month. Also the common areas will be inspected. If the inspector notices the room or common areas require extra cleaning, the inspector will leave a cleaning order for the tenants. The re-inspection will be performed on the moving day (first working day following the end of tenancy). If the cleanliness and condition of the bedroom do not correspond to the TOAS requirements, costs for cleaning/repair work will be charged of the vacating tenant. If the cleanliness and condition of the common areas do not correspond to the TOAS requirements, costs for cleaning/repair work will be charged of all tenants.
The deposit will be refunded within one month after the tenancy agreement has ended, given that the tenant has paid all the rents and other fees as well as fulfilled other liabilities and the final inspection has been approved.
The tenant moving out must deactivate the internet connection by calling Telia 0200 11611. Should the tenant not do this, the connection remains open under one’s name. If the next tenant uses the connection illegally, the previous tenant might be held responsible for the actions.